The Tahkeem platform enables courts to conduct the entire dispute resolution process online — from initial filing through virtual hearings to final ruling — accessible from anywhere in the GCC and internationally.
Online Dispute Resolution (ODR) is the process of resolving commercial and institutional cases entirely through digital means — without requiring the physical presence of any party at any stage. In institutional judiciary settings, ODR encompasses the complete case lifecycle: online filing, digital judge assignment, document exchange through a secure portal, virtual hearings, and electronic ruling issuance with PKI-certified signatures. The Tahkeem ODR platform is designed specifically for courts and judicial authorities in Saudi Arabia and the GCC — built for compliance with Saudi judiciary law and the E-Transactions Law, not adapted from a generic international ODR tool.
Every stage conducted digitally
Claimants submit case filings, upload evidence, and pay court fees through the online portal — no in-person visit required.
Court administration allocates the case to a judge or judicial circuit based on docket rotation, with automated recusal and disqualification checks. All parties notified digitally.
Statements, evidence, and submissions exchanged through the secure case portal. All documents timestamped and traceable.
Scheduled online hearings with integrated conferencing. Digital hearing minutes signed electronically by all parties.
The judge prepares and signs the ruling electronically via PKI signature. Ruling delivered to all parties with full legal validity.
Built for GCC judiciary law — not a generic ODR tool adapted for the region
Parties and judges from different locations participate without travel — expanding your court's jurisdictional reach to regional and international cases without adding overhead.
Eliminate scheduling delays caused by physical logistics. Digital workflows reduce average case cycle by up to 67% — the most direct path to a faster court.
Electronic signatures comply with Saudi E-Transactions Law and PKI standards. All proceedings are documented with court-admissible evidentiary integrity.
Full operation in Arabic, English, and French — enabling your court to serve parties in international and cross-border contracts without language barriers.
All parties have real-time visibility into case status, pending actions, and upcoming deadlines — through separate, role-bounded portals with no shared access.
Procedures, notifications, and timelines configured to reflect Saudi judiciary law and GCC regulatory requirements from day one — not adapted after the fact.
Online Dispute Resolution (ODR) is the process of resolving cases entirely through digital means — without requiring physical attendance by any party. In institutional judiciary settings, ODR enables the complete case lifecycle (filing, judge assignment, document exchange, hearings, and ruling issuance) to be conducted through a secure digital platform, from any location.
Yes. Electronic rulings issued through the Tahkeem platform carry full legal validity in Saudi Arabia. The platform uses PKI-certified electronic signatures that comply with the Saudi E-Transactions Law (Royal Decree M/18). The ruling issuance process generates a complete digital record including delivery confirmation and institutional archive entry.
Yes. The platform supports cross-border participation — parties, judges, and legal counsel can join online hearings from any location. The platform operates fully in Arabic, English, and French, eliminating language barriers for international parties. This enables GCC courts to handle cross-border and international cases without requiring physical travel.
Security is built into every stage: document exchange occurs through an encrypted case portal where all files are timestamped and role-access controlled; online hearings are conducted through secure recorded channels; electronic signatures use PKI certificates meeting Saudi and international standards; and all proceedings are logged in an immutable audit trail that meets evidentiary standards.
Yes. Eliminating physical coordination overhead — venue scheduling, travel, and manual document exchange — combined with automated deadline management, reduces scheduling delays significantly. Centers using Tahkeem's ODR capabilities achieve an average 67% reduction in case cycle time compared to paper-based and in-person procedures.
Book a meeting to walk through the complete ODR workflow in the context of your court's actual docket — filing, assignment, hearings, and ruling issuance, fully online and legally valid.