What Are the Basic Requirements for Digitizing a Court?
The basic requirements for digitizing a court span three dimensions: Technical — a specialized platform and secure infrastructure; Legislative and procedural — updating the court's rules to accommodate digital procedures; and Human and training — qualifying staff, judges, and parties on the new platform.
First: Technical Requirements
Infrastructure
- Reliable internet connection with sufficient speed for remote hearings (50 Mbps minimum)
- Modern computers for administrative staff supporting current browsers
- High-quality screens for video hearings
- Cameras and microphones for hearing rooms
Technology Platform
- A specialized judicial case management platform (not a generic solution)
- Document management system with electronic signature
- Party portal with full Arabic support
- Institutional email system on the court's domain
- Automated backups and a business continuity plan
Second: Legislative and Procedural Requirements
- Review the court's rules and add e-litigation provisions
- Define approved digital procedures: how to submit requests, send notifications, sign judgments
- Establish a policy for accepting digital documents and their validity standards
- Define the mechanism for electronically verifying party identity
- Confirm that digital procedures align with the Judiciary Law and its regulations
- Establish a data retention policy compliant with PDPL
Third: Human Requirements
- Appoint an IT officer or contract with a trusted technology partner
- Train administrative staff on the platform (case manager, secretary, registrar)
- Train judges on digital litigation procedures and platform tools
- Prepare an Arabic-language user guide for parties and their legal representatives
- Designate a technical point of contact to support parties during the transition period
Courts that fail at digital transformation typically fail on the human dimension — a good platform alone is not enough without effective change management and appropriate training.
Tahkeem provides a comprehensive assessment across all three requirements dimensions and a customized roadmap for your court.
To learn more about the implementation path, see our implementation process or our strategic guide.