Arbitration Case Management

Arbitration Case Management System
Complete Tracking from Request to Award

A central dashboard that gives your center complete visibility into all cases at every stage, with automated deadline alerts and a searchable institutional archive.

The case lifecycle in the system

From the moment a request is submitted to archiving the final award

01

Request Submission and Case Registration

The party submits the request through the online portal with supporting documents. The center reviews the request, determines its arbitration eligibility, and assigns a case number.

02

Arbitral Tribunal Formation

Appointment of the arbitrator or panel, conflict-of-interest verification, and issuance of the formation decision with party notification.

03

Pleadings and Memoranda Exchange

Managing the exchange of memoranda and documents between parties, scheduling hearings, and documenting hearing minutes.

04

Deliberation and Award Drafting

Arbitrators work on the award in a private environment within the system, with secure consultation capability in multi-arbitrator panel cases.

05

Award Issuance and Case Closure

Award signed electronically and delivered to parties, remaining fees settled, and case archived in the institutional record.

Case management system features

Central Case Dashboard

A single view of all active cases — classified by procedural stage, filterable by arbitrator, party, dispute type, or period, with live caseload performance indicators.

Automated Deadline Alerts

Multi-level alerts — one week, two days, and deadline-missed — reaching the center administrator, arbitrator, and relevant party. No critical procedural deadline goes untracked.

Advanced Search and Filter

Retrieve any case instantly by case number, party name, arbitrator, time period, or stage. Full-text search across the institutional archive with millisecond retrieval.

Configurable Procedure Templates

Procedure stages, deadlines, and notification rules configured to reflect your center's internal rules precisely — every case follows the same consistent workflow without manual setup.

Center Performance Reports

Case closure rate, average arbitration cycle duration, deadline compliance rate, and statistical breakdowns by arbitrator, dispute type, and case value.

Institutional Archive

Every closed case preserved in full — documents, communications, hearing minutes, and the final award — searchable and retrievable for audit, reference, and regulatory review.

Frequently Asked Questions about Case Management

What does the Tahkeem case management system include?

The system includes: a central dashboard for all cases, automated procedural stage tracking, legal deadline alerts, document management at case level, a complete record of all proceedings and communications, and a statistics and reports dashboard.

How does the system handle cases at different stages simultaneously?

The system displays a unified dashboard that automatically classifies cases by current procedural stage. Cases can be filtered by stage, arbitrator, time period, or any other criterion.

Does the system support multi-party arbitration?

Yes. The system supports multi-party arbitration with the ability to add additional parties and configure each party's access permissions independently. It also supports consolidated cases.

Can case procedure stages be customized according to our center's rules?

Yes. Case procedure stages are fully configurable: stages can be added, merged, or renamed to precisely reflect your center's internal rules. Time limits for each stage are also customizable.

How does the system handle legal deadline management?

The system includes a multi-level alert mechanism: early alert (one week before deadline), urgent alert (two days), and deadline-missed alert. Alerts automatically reach all relevant parties.

Experience managing your cases a different way

Book a live demo and see how a complete case is managed in the system from start to finish.