E-Arbitration Platform

The Tahkeem E-Arbitration Platform
The complete arbitration lifecycle — in one institutional environment

Case intake to award issuance. Document management to executive reporting. Fully integrated, fully branded, and deployable at your center within 4–8 weeks. Built with direct input from 5 Saudi arbitration centers.

15+ Years software expertise
10+ Years e-arbitration specialization
5 Saudi arbitration centers contributed to the build
4–8 Weeks to full deployment

What is the Tahkeem e-arbitration platform?

Tahkeem is an integrated software system that enables institutional arbitration centers to manage all arbitration operations digitally — from the initial filing through to enforcement of the final award — in a secure, documented environment that brings the center, arbitrators, and disputing parties together on a single platform.

Nine modules covering every stage of the arbitration lifecycle

Each module addresses a specific operational need — individually useful, more powerful together

Request Intake

Online portal for submitting arbitration requests, attaching documents, paying registration fees, and instant center notification.

Arbitrator Panel Management

Certified arbitrator registry, automated or manual appointment, conflict-of-interest controls, and panel performance tracking.

Case Management

End-to-end case tracking from opening to closure — with deadline alerts, procedural stage monitoring, and a complete case history.

Document Management

Central secure repository with role-based access control, version history, electronic signatures, and automated encrypted backups.

Virtual Hearings

Hearing scheduling, video conference integration, digital minutes with electronic signature, and a full attendance and proceedings record.

Official Communications

Single channel for all official correspondence between parties, arbitrators, and administration — timestamped, traceable, and legally defensible.

Award Issuance

Draft, electronically sign, and deliver awards to parties — with an issuance registry and permanent institutional archive.

Reports & Analytics

Live KPI dashboard, executive performance reports, case statistics, and compliance indicators — available in real time to management.

Fees & Billing

Integrated fee management for registration and arbitration services — electronic invoicing, financial reporting, and payment gateway integration.

Deployment & Hosting Options

Three configurations to match your center's data, compliance, and timeline requirements

Full Cloud

  • Fastest deployment (4 weeks)
  • Lowest operational cost
  • Automatic updates
  • Auto-scaling on demand
  • Daily cloud backups

Private Cloud

  • Full isolation of your center's data
  • Deeper security control
  • Suitable for centers handling sensitive cases
  • Custom SLA
  • Premium technical support

On-Premise

  • Data stays within your infrastructure
  • Suitable for strict compliance requirements
  • Integration with the center's internal network
  • Full control over upgrades
  • Slightly longer deployment (6–10 weeks)

Frequently Asked Questions about the Platform

What is the Tahkeem e-arbitration platform?

Tahkeem is an integrated system for managing arbitration operations digitally in institutional arbitration centers. It covers the complete case lifecycle: from filing a request and appointing arbitrators, managing hearings and documents, through to issuing awards and archiving records.

Is the platform ready to use immediately, or does it require custom development?

The platform is ready to deploy without requiring custom development from scratch. It only needs configuration to reflect your center's rules. This configuration takes 4–8 weeks, not months.

How many concurrent cases can the platform handle?

The platform is designed to scale with your center. Whether you have 10 or 500 concurrent cases, the platform handles the load without performance degradation. The cloud architecture provides automatic scaling on demand.

Can the platform integrate with the center's existing systems?

Yes. The platform supports integration with common enterprise systems via API, including accounting and billing systems, payment gateways, document management systems, and others.

What hosting options are available?

Three options are available: Full Cloud (fastest deployment, lowest cost), Private Cloud (for centers requiring greater data isolation), or On-Premise deployment (for centers that require data to remain within their own infrastructure).

See the platform in action

Book a free demo with the Tahkeem team and see how the platform works for your center's specific workflows.