Purpose-built for institutional arbitration

Digital arbitration from case filing to final award

Manage case filing, tribunal formation, hearings, document exchange, and awards in one secure platform built for institutional arbitration centers across Saudi Arabia and the Gulf.

Secure, encrypted data
Compliant with official procedures
Runs under your brand
Enterprise-ready
Case Management Dashboard
Live
38
Active cases
12
Hearings this month
97%
Completion rate
Latest cases View all
#2026-02-0480 Supply-contract dispute — Gulf Company Active
#2026-02-0479 Commercial dispute — Al-Ufuq Group Upcoming hearing
#2026-01-0477 Labor dispute — National Hospital Under review
#2026-01-0475 Partnership dispute — Business Partners Closed
New memorandum
Reply memorandum submitted
Remote hearing
Case #2026-02-0479 starting now
Award issued
Case #2765

Key definitions

What is Tahkeem?
Tahkeem is a Saudi legal-technology product for case management and institutional digital transformation, with separate judiciary and arbitration solutions.
What is electronic arbitration?
Electronic arbitration is the secure digital administration of arbitration requests, tribunal formation, hearings, submissions and awards under the applicable institutional rules.
What is case management software?
It is a governed workflow system that unifies case intake, parties, documents, deadlines, hearings, decisions and audit history.
What is legal digital transformation?
It is the redesign of legal services and workflows for digital delivery—not merely converting paper to files—to improve efficiency, transparency and measurable governance.
Our Expertise

Institutional technology.
Procedural insight.
Responsible delivery.

Tahkeem combines deep enterprise-systems engineering with a practical understanding of arbitration case administration, multi-party tribunals, confidentiality, procedural records, and cross-border participation.

We approach center digitization as a programme for strengthening service, governance, and operating capacity— not simply moving files and correspondence onto a screen.

15+ years

building enterprise software

10+ years

specialized in electronic arbitration systems

Deep
understanding

of arbitration procedures and operational requirements

One operating system for arbitration services
and one source of executive truth

Tahkeem connects the case lifecycle through a unified procedural record—from request and tribunal formation to award and closure—with insight for service quality and oversight.

9 capabilities built into one platform
Documentation
Procedural document management
Upload, classify, and distribute documents, memoranda, and replies securely, with a complete access-history log.
Hearings
Digital hearing management
Schedule hearings, notify parties, record minutes, and manage attendance within a controlled digital environment.
Automation
Procedural automation
Turn complex paper-based procedures into an automatic digital workflow that ensures consistency and reduces human error.
Participants
Arbitrator and party management
A qualified arbitrators database with assignment tools, performance tracking, and permission management for all parties.
Analytics
Reports and statistics
Real-time reports and detailed analytics to help management make decisions grounded in actual data.
Notifications
Automated alerts and follow-up
Automatic notifications at every procedural stage, with deadline reminders and alerts for document submissions and hearings.
Security
Permissions and access control
A precise, multi-level permission system ensuring each party accesses only what they are authorized to, with full accuracy.
Customization
White-label and full customization
Present the platform with your center's logo, colors, and own domain — an institutional solution that represents your identity, not ours. The entire user experience reflects your brand with complete professionalism.
Your logo and colors
Your own domain
Complete institutional identity
Fully customizable procedures

A technology decision that strengthens
the center's standing and party confidence

Tahkeem gives center leadership a unified digital foundation that balances service speed, procedural integrity, and information confidentiality. Rules, workflows, and permissions are configured around the center's framework, with support for multilingual and multi-party matters.

Measurable institutional service

Reduce manual work and monitor timelines and responsiveness

Case- and role-based confidentiality

Data isolation, granular permissions, and a complete audit trail

Solid procedural governance

Workflows that reflect the adopted regulations and procedural rules

Portfolio-level executive visibility

Current insight into caseload, stages, timelines, and resources

Full customizability

Adapts to your center's system and your own procedures

Designed for the Gulf context

Accounts for local regulations and regulatory requirements

1,800+
Arbitration cases & mediations
managed through the platform
8,200+
Memoranda submitted
3,600+
Online hearings
1,200+
Final awards issued
4,500+
Active users

A governed delivery path
from center readiness to sustainable operation

A phased programme that begins with rules, services, and procedures, moves through assurance and enablement, and launches against agreed operational outcomes.

01
01
Institutional assessment and scope
We map the center's rules, services, case pathways, integrations, and priorities into a clear, measurable programme scope.
Within 24 hours
02
02
Procedure and control design
We configure rules, workflows, roles, permissions, forms, identity, and integrations around the center's operating model.
One to two weeks
03
03
Assurance and operational enablement
We validate case scenarios and controls, then prepare the secretariat, tribunals, and users for their real operating roles.
Two to three days
04
04
Controlled launch and improvement
We transition through a clear launch plan, then govern performance, adoption, stability, and continuous improvement.
Ongoing support

Party confidence begins with
governance that can be evidenced

Confidentiality, independence, neutrality, and accountability are translated into enforceable permissions, traceable records, and reviewable operating controls.

Transparency & full traceability
Every action on the platform is documented with its date, time, and who performed it.
  • Complete activity log for each case
  • Document tracking: upload, view, edit
  • Party-communication log
  • Exportable reports for review
Governance & workflow
A hierarchical permission system ensures each person accesses only what they need.
  • Multiple roles: administrator, arbitrator, party, observer
  • Multi-level procedural approvals
  • Procedural rules customized per authority
  • Permanent locking of completed files

Clear value at every level
from the board to the case secretariat

Strategic insight for leadership, operational control for management, precise tools for secretariats and tribunals, and a professional experience for parties and counsel.

5+ institutional arbitration centers
3 supported languages
4–8 weeks to full deployment
100% customization under your brand
01
Arbitration centers
Institutional & independent arbitration centers
An integrated platform suited to arbitration centers of every kind — whether institutional bodies affiliated with an official entity or independent authorities — covering the full case lifecycle with clear governance.
  • Comprehensive management of cases, arbitrators, and parties in a single dashboard
  • Automated workflow reflecting the center's own procedural rules
  • Instant executive reports for leadership and the board
  • Certified digital documentation for every action, decision, and hearing
02
Legal departments
Corporate legal departments
A unified, comprehensive view of all case files, with professional tracking tools and secure sharing with external counsel.
  • Track every case's path, stages, and dates
  • Secure document sharing with external lawyers
  • Graduated permissions customized per role
  • Periodic board reports at the click of a button
03
Chambers & bodies
Chambers of commerce & semi-governmental bodies
A complete White-label solution to offer dispute-resolution services under your own brand — without building a platform from scratch.
  • The platform with your logo, colors, and own domain
  • Reports and statistics aligned with government requirements
  • Institutional security and complete data isolation
  • Technical support and comprehensive training for your team

Real solutions
for your actual challenges

See how similar institutions use the Tahkeem platform to improve their arbitration procedures.

📍 Scenario 1
A arbitration center looking to elevate its services
A arbitration center handling dozens of cases a year with paper files and email — looking to move to a professional digital platform that reflects its standing.
  • A unified dashboard for all cases and arbitrators
  • The platform runs fully under the center's brand
  • Digitally documented and signed decisions
  • Instant management reports for leadership
📍 Scenario 2
A legal department tracking the company's disputes
A legal department at a major corporation managing multiple case files with external lawyers — seeking a unified, comprehensive view of everything.
  • Track each case's progress by dates and stages
  • Secure document sharing with advisors
  • Periodic board reports
  • Less scattered email communication
📍 Scenario 3
An entity wanting a platform under its own brand
An institution or chamber of commerce wanting to offer dispute-resolution services under its own brand — without building a platform from scratch.
  • A ready White-label solution with your logo, colors, and domain
  • Full setup and go-live within weeks
  • Technical support and comprehensive training for your team
  • Flexible licensing options to fit your budget
📍 Scenario 4
An institution wanting to digitize the full arbitration cycle
An institution exercising arbitration functions on an institutional scale that needs an integrated solution covering every stage of the cycle, from registration to enforcement.
  • Complete digitization of all paper procedures
  • Integration with existing institutional systems
  • Scalability as case volume grows
  • Compliance with local regulatory and legal frameworks

One comprehensive platform for all
parties to the arbitration

The platform is designed to serve every party in the arbitration process, with a tailored interface and tools that fit their role exactly.

⚖️
Arbitrators
The arbitral tribunal
An integrated workspace to manage assigned cases and issue awards efficiently and professionally.
  • Review the full case file and documents
  • Manage the hearing schedule and dates
  • Issue the final decision digitally
  • Secure communication with the parties
🔬
Experts
Technical experts
A dedicated platform to submit technical reports and specialist consultations in an organized, documented way within the case file.
  • Upload technical reports and consultations
  • Review the documents assigned for assessment
  • Communicate directly with the arbitral tribunal
  • Archive prior expert opinions
🤝
Mediators
Settlement mediators
Dedicated tools to manage mediation and amicable-settlement sessions between parties in a neutral, secure digital environment.
  • Manage mediation and negotiation sessions
  • Document amicable settlement agreements
  • Separate communication with each party
  • Track settlement stages through to closure
📝
Registrars
Registry & documentation
The administrative hub of the platform — comprehensive tools to document all procedures and correspondence and to track procedural deadlines.
  • Document all official procedures
  • Track procedural deadlines with automatic alerts
  • Manage the case's official correspondence
  • Issue notices and notifications to the parties
🏢
Arbitration parties
Parties to the dispute
A clear, easy interface for parties to file arbitration requests, follow their cases' progress, and stay informed of updates.
  • File the arbitration request electronically
  • Upload documents, replies, and memoranda
  • Follow the case status moment by moment
  • Receive notifications and decisions as soon as they are issued
👔
Legal representatives
Lawyers & agents
A professional workspace for lawyers and agents to manage their clients' files and submit pleadings and legal documents.
  • Manage multiple clients' files
  • Upload legal memoranda and replies
  • Coordinate with the arbitral tribunal and the registry
  • Track submission deadlines and hearings

Every party — their own interface and defined permissions

Each user sees only what they are authorized to — the platform ensures confidentiality of procedures between parties while enabling organized collaboration within the team.

See the platform live

A multidisciplinary team
for an institution-level programme

Delivery brings together arbitration procedure analysis, systems engineering, security, experience design, and change management to strengthen service stability and center readiness.

🏛️
The platform was built with the participation of a group of advisors, arbitrators, and registrars from 5 arbitration centers — to ensure that every detail reflects the actual procedural reality, not merely a technical assumption.
🛡️
Security & encryption experts
Comprehensive data protection, blocking cyber threats, and ensuring legal compliance.
⚙️
Backend & API developers
Engineering secure, fast systems that handle huge volumes of data.
💻
Frontend developers
Building smooth, fast, interactive interfaces with full Arabic RTL support.
🎨
Experience designers
Designing easy-to-use interfaces aligned with the needs of arbitration users.
🔍
Systems analysts
Analyzing arbitration centers' needs and designing the right technical solutions.
📋
Project manager
Ensures the project runs to the highest quality standards and on schedule.
🧩

A platform shaped around your center's rules

Tahkeem can be extended with center-specific workflows, reports, forms, approval mechanisms, and integrations under disciplined scope and release governance. We turn institutional requirements into controlled operational capability.

Discuss your requirements →
Frequently Asked Questions

Everything you want to know about Tahkeem

Tahkeem is purpose-built for arbitration and dispute-resolution institutions in the region. It supports Arabic-first operations, configurable center rules, clear role separation, multilingual participation, and the governance needs of Saudi and GCC centers.

We typically launch the first operational phase within 4–8 weeks of starting the partnership — depending on your center's size and the complexity of current operations — with a gradual roadmap that covers setup, data migration, and full team training.

Both. You can deploy the ready-made platform and customize it with your brand and procedures, or we build a custom arbitration system from the ground up to your unique requirements. In either path, Tahkeem is your strategic partner throughout implementation and operation.

Yes. The platform supports full White-label customization — your visual identity, name, and domain — and we configure workflows, case tracks, and document templates to reflect your center's own procedures rather than imposing ready-made ones.

Security is configured through encryption, environment and data isolation, granular role-based access, and comprehensive audit records. The final architecture and controls are agreed with each center's security, hosting, and governance requirements.

The platform is built natively in Arabic — text, structure, and right-to-left orientation, with full support for Arabic legal documentation — and also operates in English and French for international-facing centers.

Yes. We serve arbitration centers in Saudi Arabia and all six GCC countries. The platform accommodates each country's regulatory framework while maintaining consistent international governance standards.

Have another question?

Our executive team is ready to answer all your questions directly

We reply within 24 business hours

Strengthen your center's digital service
with a clear delivery case

Request an executive session to review center readiness, service priorities, the appropriate operating model, and a practical transformation roadmap.

Free demo
No prior commitment
Fast setup and go-live
Specialized technical support
Full customization under your brand