When your requirements exceed the ready-made platform, Tahkeem's team builds a system that reflects your internal procedures precisely — with integrated legal and technical understanding.
Honest advice: in most cases the ready-made platform is sufficient. A custom system is for the following scenarios:
Your center follows a fundamentally different procedural logic from standard models — one that cannot be replicated through ready-made platform configuration, requiring purpose-built workflow design.
You have a proprietary ERP or internal database requiring integration that goes beyond what the standard API supports — with bidirectional data sync and real-time event handling.
You want to build an arbitration platform to sell to your clients or operate as an independent commercial service — with full code ownership and your own product identity.
A government body requiring integration with specific national platforms, authentication systems, or infrastructure configurations not addressed by the standard platform.
If you are unsure which option suits you — we recommend starting with an assessment. In a single session we determine whether the ready-made platform + advanced configuration resolves your requirements, or whether custom development is genuinely necessary. Often what appears "too specific" can be achieved through configuration alone.
Analyzing your requirements to determine what needs custom development versus what can be achieved with the ready-made platform — saving time and cost wherever possible.
Complete and detailed documentation of all system requirements in language both the legal and technical sides understand. The reference point for every subsequent decision.
Leveraging the ready-made platform as a foundation where feasible, adding custom components on top — significantly reducing time and cost.
Weekly development cycles with testable deliverables, periodic reviews with you to confirm alignment with expectations throughout the build.
Comprehensive testing, delivery with full technical documentation, and a written 3-month quality guarantee. Post-delivery support available as needed.
A custom system is necessary when requirements fall outside the ready-made platform's scope: unique arbitration procedures, deep integration with proprietary internal systems, building an arbitration platform as a standalone commercial product, or fundamentally different UI requirements.
No. Tahkeem provides ongoing maintenance and support after delivery. Support includes bug fixes, security updates, and continuous development. The system can also be designed for internal team management of specific aspects.
Through several mechanisms: complete requirements documentation before start, periodic reviews during development, a comprehensive testing phase, pilot operation with real users, and a written 3-month quality guarantee after delivery.
Advanced configuration means adjusting the existing ready-made platform to work per your requirements — faster and less expensive. Custom development means writing new code for requirements not covered by the platform. In many cases we can achieve what appears to require custom development through advanced configuration alone.
Book a free assessment session. In one hour we determine together: ready-made platform, custom development, or something in between.