Before starting any arbitration platform project, understanding your three options saves you months and money. This page gives you the full picture — honestly.
Ten core components of any institutional arbitration platform
Secure online portal for parties to file arbitration requests, attach supporting documents, and pay registration fees — replacing paper-based and email intake.
Complete tracking of the case lifecycle from registration to closure — with automated stage progression, deadline management, and full-history records.
Accredited arbitrator registry, appointment workflow, conflict-of-interest declarations, and performance tracking across cases.
Central repository with role-based access control, PKI-certified electronic signature, version management, and automated backup.
Secure online meeting environment with integrated scheduling, hearing minutes recording, and electronic signature on all minutes.
A unified, encrypted channel for all inter-party communications — fully traceable, timestamped, and preserved as part of the case record.
Award drafting, PKI electronic signing, party delivery with confirmation, and automatic inclusion in the institutional archive.
Fee schedule configuration, electronic invoice generation, payment tracking across all cases, and financial reporting for center administration.
Live performance indicators, caseload analytics, arbitrator statistics, and custom report builder for institutional oversight and regulatory submissions.
An objective comparison to help you make the right decision
The smartest option in most cases: start with the ready-made platform, then develop on top of it only what you actually need. This gives you an operational system in weeks with the ability to scale in the future without rebuilding from scratch.
A complete platform includes: request submission portal, case management system, arbitrator management, document and electronic signature system, virtual hearing environment, official communications system, award issuance system, billing and fees system, reports and dashboard, and separate portals for each role.
In 90% of cases, using a specialized ready-made platform is the smarter choice: faster (4–8 weeks vs 12–18 months), lower cost, and lower risk. Building from scratch only makes sense if you are building an arbitration platform as a standalone commercial product to sell.
Ready-made platform + configuration costs significantly less and deploys faster. Custom development from scratch costs two to ten times more depending on scope. Cost factors include: number of users, feature scope, integration requirements, and hosting option.
Ready-made platform with configuration: 4–8 weeks for full operation. Custom development from scratch: 6–18 months depending on complexity. The smarter alternative: use the ready-made platform as a foundation and extend it with custom development only where needed.
Book a free consultation to determine the best option: ready-made platform, custom development, or something in between.