Core Requirements

What Are the Cybersecurity Requirements for an E-Arbitration Platform?

An e-arbitration platform needs as a minimum: TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, Multi-Factor Authentication (MFA) for all users, Role-Based Access Control (RBAC), and complete audit logs for every operation. Plus compliance with Saudi Arabia's Personal Data Protection Law (PDPL) and the National Cybersecurity Authority (NCA) requirements.

Security Layers in an E-Arbitration Platform

Layer One: Infrastructure Security

  • Hosting in data centers certified to ISO 27001 and SOC 2 standards
  • DDoS protection to prevent service disruption attacks
  • Multi-layer firewalls and network segmentation
  • Automated encrypted backups with periodic recovery testing

Layer Two: Data Security

  • All case files encrypted to AES-256 standard
  • TLS 1.3 communication channel encryption between browser and server
  • Digital signing of awards to approved PKI standards
  • Document integrity verification (hash verification) on every access

Layer Three: Access Security

  • Mandatory two-factor or multi-factor authentication
  • Granular permission system: each user sees only what pertains to their role and cases
  • Automatic session timeout on inactivity
  • Logging of all logins and file accesses

Layer Four: Regulatory Compliance

  • Alignment with Saudi Arabia's Personal Data Protection Law (PDPL) 2021
  • Compliance with National Cybersecurity Authority (NCA) requirements
  • Data retention policy aligned with arbitration legal requirements
  • Documented procedures for security incident response
99.9% required service uptime for institutional arbitration platforms
AES-256 approved encryption standard for protecting case files
0 security breaches across Tahkeem platforms in 10+ years of operation

When choosing your digital transformation partner, security is not a line item on a features list — it is the first and last requirement. Any platform that cannot prove compliance with Saudi standards is not an institutional option.

Questions You Must Ask Any Provider

  1. Is the platform compliant with Saudi Arabia's Personal Data Protection Law (PDPL)?
  2. Where is data stored? In data centers within the Kingdom?
  3. What encryption standard is used for stored and transmitted data?
  4. Do you maintain audit logs for every access operation?
  5. What is the security incident response mechanism and notification timeline?
  6. Do you hold security certifications from neutral bodies (ISO 27001, SOC 2)?
Tahkeem Platform — Institutional-Grade Security, No Compromises

Our platform is built to institutional security standards from the ground up, compliant with PDPL and NCA requirements.

Read Our Security Standards

See also our Security & Compliance page or our platform selection guide.